SAN DIEGO, Calif., June 22, 2004 - Rodopi Software, an industry leader
in new generation operations support system (OSS) and back office automation
software, announced today the availability of an automated provisioning module
for the BroadSoft® BroadWorks® network communication platform. The new provisioning
module is designed to automate the process of signing up new residential and
business customers online, activating their VoIP and other services in real-time,
and performing fully automated back office functions including billing, payment
processing and customer care. The Rodopi OSS platform is fully web-enabled and
is available in both licensed and hosted formats. Existing and prospective Rodopi
service provider customers now have access to the most flexible and cost effective
turnkey solution to support the scalable deployment of BroadWorks-based services.
BroadSoft's BroadWorks provides a comprehensive range of applications including
hosted PBX, IP Centrex, residential broadband, and the latest in collaborative
conferencing fully integrated into a single network communications platform.
The Rodopi OSS software suite interfaces to the BroadWorks platform. By doing
so, VoIP network operators or resellers can offer enhanced applications with
the requisite account management and billing functions to support a web-based,
customer self-service model. For example, residential customers would be able
to turn on and off, on their own, services such as call forwarding, screening
and return, three-way calling and caller ID. With self-service capabilities,
customers are spared waiting on hold for a customer representative and service
providers keep costs down.
The first customer for Rodopi’s new provisioning module will be New Global
Telecom (NGT), located in Golden, Colorado. NGT will begin offering the provisioning
module as part of its turnkey 6DegreeIP suite of managed wholesale VoIP services
in July of 2004. Other Rodopi customers, who presently connect to BroadWorks
for billing only, will be able to implement the product in the same timeframe.
NGT was instrumental in scoping the market opportunity for an integrated solution
and has been a strong proponent through development of this joint Rodopi-BroadSoft
capability.
"Our experience in automating operational systems, and the market demand for
a simple, turnkey approach to rolling out new VoIP services led us to team with
BroadSoft, who is a clear market leader in VoIP application servers," said Todd
Benjamin, president and CEO of Rodopi Software. "Convergent service providers,
and in particular wholesalers and their resellers, need an automated, out-of-the-box
solution to quickly and cost effectively roll-out bundles of IP based services."
"By functioning as an ASP, Rodopi is lowering the barrier to entry for service
providers by transforming complex back-office integration processes into a fully
automated offering that providers can buy or rent," said Scott Wharton, vice
president, marketing at BroadSoft. "Together, Rodopi and BroadSoft are making
it easier and more cost-effective to roll out new and exciting VoIP applications
so carriers of all sizes can focus on reaching out to new customers with the
latest in VoIP enhanced services."
"The Rodopi-BroadSoft interface complements our 6DegreesIP service suite,
and enables us to provide a one-stop shop for VoIP Network & OSS functionality,"
said Tim Bradley, senior vice president - VoIP Services for New Global Telecom.
"This is exactly what many of our current sales prospects are looking for
as it simplifies order entry, billing and service management."
About Rodopi Software
Rodopi Software is a global leader in the design of robust, 100% web-based
automation and back office applications that provide comprehensive provisioning,
billing, and automated customer care solutions to Internet service providers
(ISPs), hosting service providers (HSPs), application service providers (ASPs),
and Internet telephony (VoIP) providers. Rodopi’s cost-effective, easily configurable
software solutions are designed to automate time-consuming customer acquisition,
service activation, and ongoing support and management processes, enabling next
generation service providers to achieve higher service levels and greater profitability
by lowering overhead costs and reducing the errors inherent in manual processes.
For more information about Rodopi Software, please visit www.rodopi.com
or call 858-410-6985.
About BroadSoft
BroadSoft is the leading supplier of network communications platforms
to service providers and channels in the enterprise and residential markets. BroadSoft's
flagship product, BroadWorks, provides a comprehensive range of applications
including Hosted PBX, IP Centrex, residential broadband and collaborative conferencing,
fully integrated into a single platform. The company has the largest customer
base in its space worldwide, including MCI, SingTel and Telstra. BroadSoft is
located near Washington, DC, in Gaithersburg, Maryland, and maintains a research
and development facility in Montreal, Canada. Additional information can be
found at http://www.broadsoft.com.
About New Global Telecom
New Global Telecom, Inc. provides telephony solutions to service providers
worldwide. Through its New Global Telecom and General Telecom brands, the company
delivers outsourced network management, network operations and VoIP services.
The company's network includes international gateway switches in New York, Los
Angeles and Miami, a 24x7 voice and data Network Operations Center, software
application servers as well as comprehensive tools and systems to monitor /
manage TDM and IP telephony networks. For more information, please visit www.ngt.com
or www.gentel.net.
|
