Avoiding the 'Ready, FIRE, then Aim' Syndrome - Making Money on VoIP by Targeting SMBs
If you missed the Nov 9th Phone+ Webinar, click here to download the presentation.

• Acquiring VoIP Knowledge: Training Needs and How to Meet Them
• Leveraging a Wholesale Provider (Comptel/Ascent, Nov 2004)
• Winning the Enterprise: Lessons from the Field (BroadSoft Connections, Oct 2004)
• OSS on Steriods: Mastering the New Operations Framework (USTA, Oct 2004)
• 10 Critical Questions to Ask Before Launching into VoIP
• 10 Critical Questions Online Information Index
• The Merits of Hosted IP Service Relative To IP PBX's
• Teaching Old Dogs New Tricks
• VoIP Telephony: Benefits for Businesses
• Migrating Voice Traffic
• Establishing a US Presence for International Voice Traffic

Case Studies

• CTAM Case Study Award, BroadSoft-NGT
• New Revenue Streams & Improved Customer Retention
• Proactive IP Network Management
• Assessing Carrier VoIP Outsourcing

Case Studies

New Global Telecom delivers value to customers to enhance their ability to compete and prosper. Read the following case studies to learn how New Global Telecom strategically partners with customers to help them succeed.

• New Revenue Streams and Improved Customer Retention
• Proactive IP Network Management
• Migration Case Study - Internet Telephony Excellence Award
• Customer Value Enhancement