Avoiding the 'Ready, FIRE, then Aim' Syndrome - Making Money on VoIP by Targeting SMBs
If you missed the Nov 9th Phone+ Webinar, click here to download the presentation.

• Acquiring VoIP Knowledge: Training Needs and How to Meet Them
• Leveraging a Wholesale Provider (Comptel/Ascent, Nov 2004)
• Winning the Enterprise: Lessons from the Field (BroadSoft Connections, Oct 2004)
• OSS on Steriods: Mastering the New Operations Framework (USTA, Oct 2004)
• 10 Critical Questions to Ask Before Launching into VoIP
• 10 Critical Questions Online Information Index
• The Merits of Hosted IP Service Relative To IP PBX's
• Teaching Old Dogs New Tricks
• VoIP Telephony: Benefits for Businesses
• Migrating Voice Traffic
• Establishing a US Presence for International Voice Traffic

Case Studies

• CTAM Case Study Award, BroadSoft-NGT
• New Revenue Streams & Improved Customer Retention
• Proactive IP Network Management
• Assessing Carrier VoIP Outsourcing

Recent News

• June 2009. Infonetics Research, "Infonetics Research's Business VoIP Services Leadership Matrix "
• June 2009. FierceTelecom, "Infonetics VoIP matrix"
• June 2009. Network World , "Study measures VoIP carriers' subscribers, connectivity"
• June 2009. Telephony Online, "Infonetics Research's first North America Business VoIP Services Leadership Matrix"
• June 2009. TMC.net, "Effective Marketing of VoIP Services"
• May 2009. IP Business, "Hosted VoIP for the SMB: Getting Ready to Cross Another Chasm"
• March 2009. Enterprise VoIP Planet, "Who Are the Players in the Hosting Market?"
• March 2009. Phone +, "NGT Delivers Hosted Voice Through Agents"
• April 2009. Enterprise VoIP Planet, "Hosted IP PBX Knocks on Enterprise Door"

Additional News

New Global Telecom delivers value to customers to enhance their ability to compete and prosper. Read the following case studies to learn how New Global Telecom strategically partners with customers to help them succeed.

• Migration Case Study - Internet Telephony Excellence Award
• Frost & Sullivan Customer Value Enhancement Award